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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Seivert

August 14, 2025

5  out of  5
rating by Scott Seivert
"I've carried State Farm insurance for 40 years. Ben Browns agency and staff have provided A+ service ever since they acquired my account from my previous State Farm provider. Having a local person to speak with, and local office, is all part of the excellent service State Farm offers. Thank you."
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Bobbie & Moni

August 7, 2025

5  out of  5
rating by Bobbie & Moni
"Tanya set our appointment with Marilyn, and we are very satisfied with the services from both these young ladies. Professional, friendly, and knowledgeable; both are definite assets to this office."
We responded:
"Thank you for your kind review! So glad to hear that both Tonya and Marilyn delivered on our commitment to providing remarkable customer service."
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aaron c

July 30, 2025

1  out of  5
rating by aaron c
"Cannot express how disappointed I am with the service I have received. I have been with State Farm, for 20 years, had an adjuster Darrel Farah who could not have been more rude, or disrespectful. This is how they treat customers it shows they do not value their customers at all. Who you choose to represent your company is a representation of you. This is the first claim we have made. Completely ridiculous."
We responded:
"Hello Aaron! I am so sorry to hear about your experience through google regarding your recent interaction with our claims department. I am looking further into this right away and we will follow up with you ASAP so we can deliver on the experience you have come to expect from State Farm! Your business and loyalty matter and we appreciate you allowing us to help."
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Cisco Hernandez

July 16, 2025

5  out of  5
rating by Cisco Hernandez
"Agents there are super helpful. Their service was prompt and informative. They helped answer all of my questions and helped understand the process and terminology. Araceli Quiles was very responsive and accommodating. Would recommend and very happy with the service I am receiving. Thank you."
We responded:
"Thank you Cisco for taking the time to share your recent experience!"
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scott dietz

June 19, 2025

5  out of  5
rating by scott dietz
"My goal when I called up Ben Brown’s State Farm Office was to consolidate my lines of insurance, or to put it another way, spend less money and get more service. My built in cynicism had me imagining I’d have to keep my wits about me and beware of the ‘upsell’. But as I awkwardly tried to explain what I wanted, I found that my guide, Tonya, quickly grasped what I wanted and set about to explain to me how to do it. When I didn’t understand terms or concepts Tonya patiently and clearly gave me the insights I needed – even when I tried to argue with her. I hesitate to write this because I don’t want Tonya to get in trouble, but after spending time on the phone with her, I was 100% sure that she was working for me and not Ben Brown."
We responded:
"Thank you for your review Scott! We work hard to train and staff our entire team to provide the level of service that you received from Tonya, myself included:)"
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susana mora

May 21, 2025

5  out of  5
rating by susana mora
"Exceptional experience with Aracely. She’s personable and explains everything in detail well."
We responded:
"Thanks Susana for your 5 star review! We appreciate Araceli too and the value she brings to our team."
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Rebecca Cybelle

April 30, 2025

5  out of  5
rating by Rebecca Cybelle
"Ben Brown and his office have handled my insurance for about nine years now. They are always accommodating their customer's needs by answering every call, and making every effort possible to fulfill the customer's requests. Their customer service skills are unmatched! ♥️"
We responded:
"Thanks Rebecca for your review! We appreciate the kind words and helping spread the word to others about your experience working with us over the years."
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Yalena Betancourt

April 2, 2025

5  out of  5
rating by Yalena Betancourt
"Ben Brown office is the best, they are very attentive to all our needs and very friendly. I would like to thank Tonya Walmer for her help every time I need help she is always there for me and willing to help."
We responded:
"Thank you Yalena! We appreciate you and your taking the time to share your experience with our office. "
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Georgia Miller

March 21, 2025

5  out of  5
rating by Georgia Miller
"I've been dealing with a family estate & they have made the process seamless!! Thank you!"
We responded:
"Thank you Georgia for your feedback and 5 star review of our agency!"
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Reitel Cera

March 7, 2025

4  out of  5
rating by Reitel Cera
"Buena Atension"
We responded:
"Thank you Reitel for your review of Ben Brown State Farm agency!"
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Audrey Williams

March 5, 2025

5  out of  5
rating by Audrey Williams
"It was easy and fast to switch. Very pleasant experience and I saved money."
We responded:
"Welcome aboard Audrey! We love saving people money and providing remarkable customer service experiences."
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Ryan Young

March 5, 2025

5  out of  5
rating by Ryan Young
"Always there for you, quick service, and very knowledgeable. THANK YOU Tonya !"
We responded:
"Thank you Ryan for sharing your recent experience! "
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Monique Delacruz

March 3, 2025

5  out of  5
rating by Monique Delacruz
"I went here for a quote and so glad I had this Lady Araceli to help me, she was very quick and professional, helped me find the best insurance."
We responded:
"Thank you Monique for your feedback and 5 star review! Happy to have you aboard."
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Georgine Thompson

February 22, 2025

5  out of  5
rating by Georgine Thompson
"Very helpful and informative. Was the best experience in switching to a new state for car insurance and renters insurance."
We responded:
"Welcome to Oregon Georgine! We are glad to have you at Ben Brown State Farm Agency."
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CARRY LEE PIERRE

February 8, 2025

5  out of  5
rating by CARRY LEE PIERRE
"Te amo mucho"
We responded:
"Thank you Carry! "
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Ryan Pixley

December 27, 2024

5  out of  5
rating by Ryan Pixley
"This has been my favorite insurance company to work with by far, I had them when I was younger and I eventually ended up shopping around. After a few years using other insurance companies I’ve made my way back and have no idea why I ever left! Tonya is amazing and I love how quick and simple they make things!"
We responded:
"Thanks Ryan for your 5 star review of our State Farm agency! We appreciate your feedback about Tonya from our team as well and hope you will continue to share your experience with others."
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Tina Nicotra

December 20, 2024

5  out of  5
rating by Tina Nicotra
"Ima be honest, I was definitely nervous signing up with State Farm, just cause I have been through previous baddddd auto insurances who actually treat and talk to me like crap. State Farm, specifically Ben Brown, is amazing !!!!! I also wanted to give a really HUGE shout out to Tonya Walmer for walking me through my policy & making sure I understood what I was getting myself into, & also was very honest, genuine & sweet !!!!!!! (Her boss needs to give that woman a raise!!!) she’s doing her job, not even that she puts us customers with feelings & struggles FIRST!!!!!!!!! She understands ☺️💕 thank you Tonya !!!!!!!!! -Tina <3"
We responded:
"Thank you Tina for your kind review. Thanks for shouting out Tonya. We love our team and try and take good care of them, like we do all our customers!"
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Gordon Hobson

December 19, 2024

5  out of  5
rating by Gordon Hobson
"Office gals are very sweet and help me alot. I don't do computers so they help me there."
We responded:
"Thanks Gordon! Happy Holidays!"
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angelica martinez

December 12, 2024

5  out of  5
rating by angelica martinez
"Quien sea que me contesta es muy amable y contestan a todas mis preguntas"
We responded:
"Thank you Angelica. Rest assured that whoever takes care of you at Ben Brown State Farm agency will take good care of you!"
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Laurie Messer

November 26, 2024

5  out of  5
rating by Laurie Messer
"I have been a State Farm customer since... well, forever. While I have never actually been into the office, every single time I call, Tonya knows precisely what I need to do to make things happen. When you have front office staff that can get things done, it does nothing but add power to your business. While I've not "met" Ben or Tonya in person, I feel like they've got my back... you know, "like a good neighbor"... they very much exemplify that slogan. Thanks for being awesome!"
We responded:
"Thank you Laurie for your business and for your awesome review. I do aim to provide the best overall insurance experience at Ben Brown State Farm agency!"
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julius mwangi

November 22, 2024

5  out of  5
rating by julius mwangi
"Very polite and professional. May you keep rising beyond limits and you continue serving the people."
We responded:
"We appreciate your feedback and review Julius! We are here for you at Ben Brown State Farm Agency and will always strive to deliver on great customer service. "
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Hujatullah Samadi

November 22, 2024

5  out of  5
rating by Hujatullah Samadi
"hi for everyone I like at this State Farm company that’s have a nice staff, respectful staff and also the good thing that Insurance price is best price and good price for each driver can’t pay very easy"
We responded:
"Thank you for taking the time to share your recent experience with our office. We welcome the opportunity to help!"
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Ali Bautista

November 13, 2024

5  out of  5
rating by Ali Bautista
"Very nice staff, love working with them!"
We responded:
"Thank you Ali! We love having you here at State Farm-Ben Brown Agency!"
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Jamie Panda Girl

November 2, 2024

5  out of  5
rating by Jamie Panda Girl
"I had an unusual request for them. And instead of them just pushing me off like another State Farm agency did. Tonya was super friendly & kind to me. And she took my information down and said she would research it and get back with me. I got a text back from her a short time later and she was excited and she said I have exciting news for you! And I was so thrilled!! So I told her to run the quote for me and the price was cheaper than what I was expecting and I said Yes to the policy!!! We never now when life can change drastically for us. And it’s a hard change to accept when you have to go to motorized scooters or motorized chairs as aides to help get around. It’s awesome to know that Statefarm has coverage for these items because there expensive like vehicles. So Thank you State Farm for the coverage protection and Thank you to this Awesome agency for researching it for me and making me feel special!! I look forward to working with you guys! Have a blessed day 😀"
We responded:
"Thank you Jamie for your kind and thoughtful review! We look forward to taking good care of you at Ben Brown State Farm agency!"
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Delaney Haan

September 24, 2024

5  out of  5
rating by Delaney Haan
"Ben and his team are great to work with!"
We responded:
"Thank you Delaney for your review! We appreciate your trust in us."