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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laurie Messer

Laurie Messer

November 26, 2024

5  out of  5
rating by Laurie Messer
"I have been a State Farm customer since... well, forever. While I have never actually been into the office, every single time I call, Tonya knows precisely what I need to do to make things happen. When you have front office staff that can get things done, it does nothing but add power to your business. While I've not "met" Ben or Tonya in person, I feel like they've got my back... you know, "like a good neighbor"... they very much exemplify that slogan. Thanks for being awesome!"
We responded:
"Thank you Laurie for your business and for your awesome review. I do aim to provide the best overall insurance experience at Ben Brown State Farm agency!"
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julius mwangi

November 22, 2024

5  out of  5
rating by julius mwangi
"Very polite and professional. May you keep rising beyond limits and you continue serving the people."
We responded:
"We appreciate your feedback and review Julius! We are here for you at Ben Brown State Farm Agency and will always strive to deliver on great customer service. "
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Hujatullah Samadi

November 22, 2024

5  out of  5
rating by Hujatullah Samadi
"hi for everyone I like at this State Farm company that’s have a nice staff, respectful staff and also the good thing that Insurance price is best price and good price for each driver can’t pay very easy"
We responded:
"Thank you for taking the time to share your recent experience with our office. We welcome the opportunity to help!"
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Ali Bautista

November 13, 2024

5  out of  5
rating by Ali Bautista
"Very nice staff, love working with them!"
We responded:
"Thank you Ali! We love having you here at State Farm-Ben Brown Agency!"
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Jamie Panda Girl

November 2, 2024

5  out of  5
rating by Jamie Panda Girl
"I had an unusual request for them. And instead of them just pushing me off like another State Farm agency did. Tonya was super friendly & kind to me. And she took my information down and said she would research it and get back with me. I got a text back from her a short time later and she was excited and she said I have exciting news for you! And I was so thrilled!! So I told her to run the quote for me and the price was cheaper than what I was expecting and I said Yes to the policy!!! We never now when life can change drastically for us. And it’s a hard change to accept when you have to go to motorized scooters or motorized chairs as aides to help get around. It’s awesome to know that Statefarm has coverage for these items because there expensive like vehicles. So Thank you State Farm for the coverage protection and Thank you to this Awesome agency for researching it for me and making me feel special!! I look forward to working with you guys! Have a blessed day 😀"
We responded:
"Thank you Jamie for your kind and thoughtful review! We look forward to taking good care of you at Ben Brown State Farm agency!"
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Delaney Haan

September 24, 2024

5  out of  5
rating by Delaney Haan
"Ben and his team are great to work with!"
We responded:
"Thank you Delaney for your review! We appreciate your trust in us."
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Brian Saechao

September 23, 2024

5  out of  5
rating by Brian Saechao
"Called to update my mailing and home address. Marilyn was so helpful!"
We responded:
"Thanks Brian for your 5 star review and feedback. Always happy to help!"
Profile photo of Niccolo Beltran

Niccolo Beltran

September 6, 2024

5  out of  5
rating by Niccolo Beltran
"Awesome service! Marilyn helped us obtain renter’s/auto insurance in a day or two! Do not hesitate to do business here."
We responded:
"Thank you Niccolo for sharing your recent experience! Glad we were able to help."
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chris propst

August 20, 2024

5  out of  5
rating by chris propst
"Tanya was great, she made putting insurance on my new car a breeze. Thank you"
We responded:
"Thanks Chris for taking the time to share your recent 5 star experience with Tonya from our office!"
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Mimi Van Tuyl

August 9, 2024

5  out of  5
rating by Mimi Van Tuyl
"I had the awesome pleasure of working with Tonya the last few weeks . She helped fine tune a policy that would work for me, as someone who is newer to being on my own , especially with insurance she took the time to really explain and lay out all the options I had to choose from. She was caring and understanding! I look forward to working more with her as my needs change and as I continue my journey as a more independent adult! Thanks for helping me feel secure in my policy and reiterating that you and your office would be there for me to answer questions or if I needed to change my policy at all! I highly recommend this office! ❤️😁"
We responded:
"Thank you Mimi for your awesome review working with Tonya from our office! We appreciate you taking the time to share your experience and look forward to helping you and others for a long time to come at Ben Brown State Farm Agency."
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Ryan Salter

July 10, 2024

5  out of  5
rating by Ryan Salter
"By far the best experience I’ve had with insurance. I have several vehicles, renters, and today I added a new car and switched my jet ski over to them. My policy is very complicated and talking to a local agent who actually knows what they’re doing is priceless. Tonya made everything extremely easy over the phone. I would pay way more for this service experience, but they’re actually cheaper with more coverage than GEICO, which was an absolute nightmare to deal with. The friendly banter of talking with a local person is the cherry on top. I’d give them 10/5 stars."
We responded:
"Very nice Ryan! One of the best reviews I’ve read about our agency and our stellar team member Tonya! We are grateful for amazing customers like you and welcome your referrals at Ben Brown State Farm."
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Yuliex Soriano Rivalta

June 28, 2024

5  out of  5
rating by Yuliex Soriano Rivalta
"Me sentí muy bien el día de hoy con la agente que me atendió buen trato y muy amable"
We responded:
"We are glad you had a great experience with us here at Ben Brown State Farm agency Yuliex and thank you for your review!"
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David Ortiz

June 21, 2024

5  out of  5
rating by David Ortiz
"I’m have only had Fantastic experiences. Have always been treated with kindness and respect."
We responded:
"Thank you David for your review of our agency! We strive to always provide excellent service."
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Julio Hernandez

June 21, 2024

5  out of  5
rating by Julio Hernandez
"I recently had the pleasure of working with Marilyn Hernandez, a State Farm agent, and I can't recommend her highly enough. From our very first interaction, Marilyn demonstrated an unparalleled level of attentiveness and professionalism. She took the time to thoroughly understand my insurance needs, patiently answering all my questions and providing detailed explanations for each policy option. Marilyn's expertise and dedication are truly exceptional. She made the entire process smooth and stress-free, ensuring I felt supported every step of the way. Her genuine care for her clients' well-being is evident in every interaction, and she consistently goes above and beyond to ensure satisfaction. Thanks to Marilyn's outstanding service, I feel confident and secure in my insurance choices. If you're looking for a knowledgeable, helpful, and attentive insurance agent, look no further than Marilyn Hernandez. She truly sets the standard for excellence in her field!"
We responded:
"Thank you Julio for your thoughtful and kind review! We too think Marilyn is pretty exceptional at Ben Brown State Farm Agency. We appreciate your business and your referring others for that same great service!"
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Cheyenne Pinney

June 21, 2024

5  out of  5
rating by Cheyenne Pinney
"They worked with me and s Worked really hard to get me a amazing quote"
We responded:
"Yeah Cheyenne! So glad we could help you save money at Ben Brown State Farm Agency!"
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Irene Carrillo

June 3, 2024

5  out of  5
rating by Irene Carrillo
"State Farm has always provided excellent customer service, which is really hard to find these days. The ladies at Ben Brown's office are kind, patient, knowledgeable, and very professional. They are very accessible and highly accountable in taking care of all my insurance needs. Thank you for bringing back the human element into customer service, it is greatly appreciated."
We responded:
"Thanks greetings feedback Irene and we appreciate you taking g the time to share with others. We too believe that finding really good customer service is essential to running a good business!"
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Toni White

June 3, 2024

5  out of  5
rating by Toni White
"Very responsive and friendly. It was a breeze adding my new vehicle to my policy."
We responded:
"Thank you Toni for your kind words and feedback! "
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Craig Rosling

May 29, 2024

5  out of  5
rating by Craig Rosling
"My 2017 was stolen the team at state farm was so very helpful made a bad Situation into a good positive note.Handled my claim fast and barely recommend to all my friends"
We responded:
"Awesome Craig! So glad to hear we helped you through your claim with your car to your satisfaction. We appreciate you and your referrals!"
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Mariko A. Keller

May 4, 2024

1  out of  5
rating by Mariko A. Keller
"If I could use give State Farm zero stars I would. State Farm claims to be like a good neighbor. However, my neighbor who is insured by State Farm hit my house with his car and State Farm is not willing to pay the required amount to fix my house. I would not recommend State Farm at all. They only care about making money rather than helping people in need."
We responded:
"Sorry to hear about your experience Mariko so far. I am familiar with your claim and spoken to our insured. Your claim shows open and ongoing. I am confident based on lots of experience, that State Farm will pull through and you will be pleased in the end. "
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Nancy Schultz Vitangeli

April 4, 2024

5  out of  5
rating by Nancy Schultz Vitangeli
"They take good care of me, my family and my business. Great people"
We responded:
"Thank you Nancy for your kind works and 5 star review! Pleasure to work with you all over all these years!"
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Zuleyma Cortes

January 5, 2024

5  out of  5
rating by Zuleyma Cortes
"Decided to switch over from a different insurance company and couldnt be happier with their service. All my questions were answered and I was able to start my new policy with them at great rates. Everyone is so polite and professional."
We responded:
"Thank you Zuleyma! Glad we were able to help you save money on your auto and home insurance."
Profile photo of Aubrie Bradford

Aubrie Bradford

May 25, 2023

5  out of  5
rating by Aubrie Bradford
"The office staff is patient, friendly, helpful and very responsive! We have had lots of questions from time to time and the office always walks us through our options. A few years ago when a tree fell on two of our cars, they walked us through the process of making a claim and State Farm took good care of us and our vehicles in a timely manner."
We responded:
"Thanks Aubrie for telling your story and for being a great customer!"
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Nube Toob

April 3, 2023

5  out of  5
rating by Nube Toob
"I almost never leave reviews but Mary at this office is amazing. I’ve been dealing with her for years and every time I have a question or need something she’s beyond helpful, extremely polite, always answers the phone and gets things done immediately. Thanks Mary."
We responded:
"Thank you Nube! We appreciate you spreading the word and letting others know how great your experience has been with Mary. We at the office agree! "
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Roma nator

October 14, 2022

5  out of  5
rating by Roma nator
"Excellent service. Phone call.immediatly answered. Service us great coverage us awesome. Marylin reactivated my coverage pretty quickly. Happy with the office. I've assisted my neighbors family to get insurance here. So quick and painless. Olga Golub is happy. Such a quick proffesional process"
We responded:
"Thanks Roman for your review of today's positive interaction with the office! We appreciate your business and trust in us."
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Gloria Reyna

August 29, 2022

5  out of  5
rating by Gloria Reyna
"From day one, Ben Brown's staff has been amazing. Excellent customer service. Thank you."
We responded:
"Appreciate the shout out and 5 star review Gloria!"