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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Salter

July 10, 2024

5  out of  5 rating by Ryan Salter
"By far the best experience I’ve had with insurance. I have several vehicles, renters, and today I added a new car and switched my jet ski over to them. My policy is very complicated and talking to a local agent who actually knows what they’re doing is priceless. Tonya made everything extremely easy over the phone. I would pay way more for this service experience, but they’re actually cheaper with more coverage than GEICO, which was an absolute nightmare to deal with. The friendly banter of talking with a local person is the cherry on top. I’d give them 10/5 stars."
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Yuliex Soriano Rivalta

June 28, 2024

5  out of  5 rating by Yuliex Soriano Rivalta
"Me sentí muy bien el día de hoy con la agente que me atendió buen trato y muy amable"
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David Ortiz

June 21, 2024

5  out of  5 rating by David Ortiz
"I’m have only had Fantastic experiences. Have always been treated with kindness and respect."
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Julio Hernandez

June 21, 2024

5  out of  5 rating by Julio Hernandez
"I recently had the pleasure of working with Marilyn Hernandez, a State Farm agent, and I can't recommend her highly enough. From our very first interaction, Marilyn demonstrated an unparalleled level of attentiveness and professionalism. She took the time to thoroughly understand my insurance needs, patiently answering all my questions and providing detailed explanations for each policy option. Marilyn's expertise and dedication are truly exceptional. She made the entire process smooth and stress-free, ensuring I felt supported every step of the way. Her genuine care for her clients' well-being is evident in every interaction, and she consistently goes above and beyond to ensure satisfaction. Thanks to Marilyn's outstanding service, I feel confident and secure in my insurance choices. If you're looking for a knowledgeable, helpful, and attentive insurance agent, look no further than Marilyn Hernandez. She truly sets the standard for excellence in her field!"
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Cheyenne Pinney

June 21, 2024

5  out of  5 rating by Cheyenne Pinney
"They worked with me and s Worked really hard to get me a amazing quote"
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Irene Carrillo

June 3, 2024

5  out of  5 rating by Irene Carrillo
"State Farm has always provided excellent customer service, which is really hard to find these days. The ladies at Ben Brown's office are kind, patient, knowledgeable, and very professional. They are very accessible and highly accountable in taking care of all my insurance needs. Thank you for bringing back the human element into customer service, it is greatly appreciated."
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Toni White

June 3, 2024

5  out of  5 rating by Toni White
"Very responsive and friendly. It was a breeze adding my new vehicle to my policy."
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Craig Rosling

May 29, 2024

5  out of  5 rating by Craig Rosling
"My 2017 was stolen the team at state farm was so very helpful made a bad Situation into a good positive note.Handled my claim fast and barely recommend to all my friends"
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Mariko A. Keller

May 4, 2024

1  out of  5 rating by Mariko A. Keller
"If I could use give State Farm zero stars I would. State Farm claims to be like a good neighbor. However, my neighbor who is insured by State Farm hit my house with his car and State Farm is not willing to pay the required amount to fix my house. I would not recommend State Farm at all. They only care about making money rather than helping people in need."
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Nancy Schultz Vitangeli

April 4, 2024

5  out of  5 rating by Nancy Schultz Vitangeli
"They take good care of me, my family and my business. Great people"
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Zuleyma Cortes

January 5, 2024

5  out of  5 rating by Zuleyma Cortes
"Decided to switch over from a different insurance company and couldnt be happier with their service. All my questions were answered and I was able to start my new policy with them at great rates. Everyone is so polite and professional."
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Aubrie Bradford

May 25, 2023

5  out of  5 rating by Aubrie Bradford
"The office staff is patient, friendly, helpful and very responsive! We have had lots of questions from time to time and the office always walks us through our options. A few years ago when a tree fell on two of our cars, they walked us through the process of making a claim and State Farm took good care of us and our vehicles in a timely manner."
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Nube Toob

April 3, 2023

5  out of  5 rating by Nube Toob
"I almost never leave reviews but Mary at this office is amazing. I’ve been dealing with her for years and every time I have a question or need something she’s beyond helpful, extremely polite, always answers the phone and gets things done immediately. Thanks Mary."
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Roma nator

October 14, 2022

5  out of  5 rating by Roma nator
"Excellent service. Phone call.immediatly answered. Service us great coverage us awesome. Marylin reactivated my coverage pretty quickly. Happy with the office. I've assisted my neighbors family to get insurance here. So quick and painless. Olga Golub is happy. Such a quick proffesional process"
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Gloria Reyna

August 29, 2022

5  out of  5 rating by Gloria Reyna
"From day one, Ben Brown's staff has been amazing. Excellent customer service. Thank you."
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Eleazar Mariscal

August 4, 2022

5  out of  5 rating by Eleazar Mariscal
"Amazing and very helpful all the time. Me atrevería a decir que se llevan 6/5 estrellas. Hacen falta mas estrellas para poder calificar apropiadamente. The best ones out there."
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Sarah Lewis

June 29, 2022

5  out of  5 rating by Sarah Lewis
"I had been added to my mothers insurance when I first started through State Farm and when I decided to create my own account they were and have been so helpful. They usually always answer quickly everytime I call. Theyve been kind and quite helpful. Thank you again to the State Farm team!!"
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Chris Blank

June 22, 2022

5  out of  5 rating by Chris Blank
"Friendly office, made everything quick and super simple would recommend"
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Carl Chilcutt

June 22, 2022

5  out of  5 rating by Carl Chilcutt
"The whole crew at BEN BROWNS STATE FARM AGENCY are the most helpfull that I have ever worked with. Every time I need a change on a policy or if my family has a question, we are taken care of. Top notch service. Thank you."
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Rosa Camacho

June 21, 2022

5  out of  5 rating by Rosa Camacho
"Me gusta x que hablan español y son amables !"
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Joe Hemrick

June 17, 2022

5  out of  5 rating by Joe Hemrick
"State Farm has given me excellent service and answered all my questions."
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Humberto Maldonado

May 25, 2022

5  out of  5 rating by Humberto Maldonado
"They are so professional and supportive. The agents have always come with the best fit for my needs."
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Sarahi Castro

May 17, 2022

5  out of  5 rating by Sarahi Castro
"Excelente siempre contestan rápido y en el idioma que es más fácil para mi y resuelven mis dudas y problemas 😄 espero que sigan así gracias por su excelente trabajo"
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May 13, 2022

5  out of  5 rating by Nasser
"We switched to Ben Brown State Farm about 2 years ago or so. On top of having the best rates for the coverage we wanted, they have been over the top helpful whenever we have any questions or need assistance with anything. For example I emailed Marylin last night and they responded first thing this morning and helped me with my issue. We couldn’t be happier. Even if the rates go up and are more than competitors we would stick with them because of the customer service!"
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Todd Thompson

May 13, 2022

5  out of  5 rating by Todd Thompson
"This office is always very friendly and knowledgeable. I have used them for years with no complaints"